Shipping & Return Policy
Before bringing a product to you, we put it to the test - we only sell what we would buy! However, if you are not fully satisfied with your order send us an email!
OUR SHIPPING POLICY
At this time, Super Nova Designs only ships within Canada, for a flat rate of $10. If you spend over $100 shipping is free within Canada.
Super Nova Designs is not responsible for delayed, lost, stolen or damaged packages. Once we send your order from our shop, it is in the hands of the shipping carrier.
OUR RETURN POLICY
We are confident that you will love our products as much as we do. However, if you are not completely satisfied with your purchase, we offer refunds or exchanges within 10 days of your package being delivered
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To be eligible for return, your item must be unused and in the same condition that you received it. It must also be in the original unopened packaging or with original tags attached. Items that are purchased on sale (including the use of discount codes) are for exchange or store credit only.
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We are sorry, shipping charges are non refundable, you will be responsible for paying for your own shipping costs when returning your item.
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If you have any questions about our return policy, feel free to contact us by email.